Greetings all, 

I am reaching out to any and all who facilitate the management of their hospital's gift shop(s). I would love some guidance surrounding floral vendors. It is time to renew our contract; however, we have been experiencing the following issues: Untimely deliveries, decline in floral arrangement quality and selection, pricing inconsistencies, prioritization issues, billing inconsistencies, etc. Please share any contract and process flow guidance you have in place that is working well for you. Contact: erica.schwarting@unchealth.unc.edu 

Many thanks in advance.